Privacy Policy
Last Updated: May 21, 2026
Upper Crust Distribution ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.uppercrustdistribution.com (the "Site"), communicate with us, or use any of our services, including text messaging programs. Please read this Privacy Policy carefully. By accessing or using our Site or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information You Provide to Us
Name, business name, and job title
Email address
Phone number (including mobile number)
Mailing address and delivery address
Order and account information
Any other information you voluntarily provide through forms, correspondence, or communications with us
Information Collected Automatically
IP address and browser type
Device identifiers and operating system
Pages viewed, links clicked, and browsing behavior on our Site
Date and time of your visit
Referring website or source
Cookies and similar tracking technologies (see "Cookies" section below)
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders and delivery requests
- To communicate with you about your account, orders, and our services
- To send administrative messages, updates, and service-related notices
- To send promotional communications, where you have opted in to receive them
- To respond to your inquiries and provide customer support
- To improve our Site, products, and services
- To comply with legal obligations and enforce our terms
- To protect against fraud and unauthorized activity
Text Messaging & Mobile Information
If you opt in to receive text messages from Upper Crust Distribution, we may collect your mobile phone number and consent data for the purpose of sending you service-related or promotional text messages you have requested.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers who assist us with delivering text messages or providing customer support, and only to the extent necessary to perform those support services. These service providers are contractually required to keep your information confidential and may not use it for any purpose other than fulfilling their obligations to us.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information provided below.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors and service providers who perform services on our behalf, such as delivery logistics, payment processing, website hosting, email delivery, and customer support. These parties are contractually obligated to protect your data and use it only for the specific services they provide to us.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our company, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Cookies and Tracking Technologies
Our Site may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may limit certain functionality of the Site.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing Communications: You may unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing email, or opt out of text messages by replying STOP.
Do Not Sell My Information: We do not sell your personal information. If applicable laws require us to provide an opt-out mechanism, you may contact us using the information below.
To exercise any of these rights, please contact us at the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
Children's Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information promptly.
Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Site or services after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Upper Crust Distribution
560 W Freedom Ave
Orange, CA 92865
(714) 991-4381
Website: www.uppercrustdistribution.com